Shipping policy
Shipping Policy
Mecca Shipping Policy
Thank you for shopping with Mecca! We're committed to getting your order to you as quickly and safely as possible.
Processing Time
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Orders are processed within 1-3 business days after your order is placed.
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Orders are not processed or shipped on weekends or holidays.
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During sales or busy periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
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Canada: 3-7 business days
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United States: 5-10 business days
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International: 7-21 business days
Please note that these are estimated delivery times and may vary depending on your location, customs processing, weather, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number (when available) so you can follow your package.
Delays
While we do our best to ensure timely delivery, Mecca is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Mecca is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact us through our store's contact page or customer support email. We're happy to help.